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11 cars without a staff visit in 14 daysFind unvisited cars · check tasks ready for Wunder
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5 repeat problems after a completed visitReview repeat problems · a cable, a scratch, two cleanliness reports, a parking disc · 1 more handled by your rule
Your call
3 cars below the cleanliness threshold this weekMonitor cleanliness · fleet average holds at 3.6
Your call
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Ready when you are
Workflows
Prepared by LanterneMonday 31 August to Sunday 6 September
How this workflow runs
Reads the tasks each runner completed during the shift: vehicle, task type, location and completion time. Draws the stops in order, 1 to 2 to 3, and works out the time since the previous stop and the straight-line distance between them.
Brings you only the runner-shifts that took longer than expected for their number of stops, with what happened and how the time compares with the usual pace. Every other shift is kept and can be opened from All shifts this week, switched between runners, asked about, and exported as CSV.
Never changes a task, never scores or ranks a runner, and never asks the street team to work anywhere except Wunder. Time between stops comes from task timestamps, not vehicle tracking, so it includes the minutes spent at the previous car.
Day shift · Sunday 6 September
MJ
Mikkel JensenNorth
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Every Lanterne emails you the shifts that took , with the CSV attached.
Last email · Monday 7 September 07:00 · 5 of 42 runner-shifts · next Monday 14 September 07:00.OPYour call
Prepared by LanterneTuesday 8 September · 07:05
How this workflow runs
Counts a visit as any completed Wunder task on the car, an airport clean, or a state change made by staff. Every morning it sorts the fleet by the time since the last visit, with who made it and how many customer trips the car has had since.
You pick the bands that should get a check by looking at how many cars sit in each. Approve once and Lanterne creates a Check vehicle task on each car in Wunder, in the filter the runners already watch.
Never sends a runner across the city for one car. A proposed check waits for the round already covering that area, or for the car to reach the airport.
Cars without a staff visit
| Vehicle | Last staff visit | Days | Trips since | Area | Create Wunder taskAdded to Wunder |
|---|
Auto
Add a Check vehicle task in Wunder when a car has had no staff visit for days.
OPYour call
Prepared by LanterneThis week
How this workflow runs
Watches for a new customer service task, member report, rating or damage alert on a car within seven days of a completed visit. Shows what the runner closed, what came back and when, and how many customer trips happened in between.
The list is yours to read, ask about, email or export. Whatever you decide to do about a car happens in Wunder or with the runner, not here.
Never treats a repeat report as proof of poor work, and never writes anything into a runner's record.
Repeat problems after a completed visit
Sort by
| Repeat problem | Visit | Came back | Trips between |
|---|
Auto
Every Lanterne emails the team leads a report of the week's repeat problems after a completed visit, with the CSV attached.
Last report · Monday 7 September 07:00 · 5 repeat problems · next Monday 14 September 07:00.OPYour call
Ran on its own · last run 14:02
How this workflow runs
Reads each pre-book from the pre-book site: delivery time, address and what the member booked. Picks a car of the right type with enough charge, close to the address, and creates the delivery task in Wunder with its clean-and-place time. The task is unassigned; the team picks it up from the filter they already watch.
A pre-book with no confirmed time, or with no suitable car nearby, is not added. It is flagged to the lead and added the moment the time or a car comes through. Every run is in the Logbook.
Never assigns a runner, never creates or changes the member's reservation, and never sets the hold in the pre-book site.
Pre-books added this week
| Ready by | Deliver to | Booked | Car | Added to Wunder |
|---|
Auto
Add every confirmed pre-book to Wunder as a delivery task with a car that fits, .
Last run · today 14:02 · 5 tasks added · 1 waiting for a time.OPYour call
All pre-books added since June
| Week | Added | In place on time | Waited for a time |
|---|
Prepared by Lanterne
How this workflow runs
Reads the one-to-five cleanliness rating members give after a trip. Flags a car when three of its last ten rated trips score two stars or fewer, and shows when staff last saw it and what they did.
You choose what happens to each car: add a check to the round already covering the area, wait for the car to reach the airport, or send someone now if the comments describe something unsafe. The threshold is yours to change.
Never creates a trip for a single rating. Ratings that are not about cleanliness, billing, app or parking complaints, are left out. Never contacts the member.
3 cars below the cleanliness threshold this week
| Vehicle | Low ratings | Car average | Last rating | Last staff visit | Area | Add to WunderAdded to Wunder |
|---|---|---|---|---|---|---|
| GM-155 | 4 of last 10 rated trips 2★ or fewer | 2.1 | 1★ · Mon 7 Sep 18:40“Sand everywhere and the cup holder is sticky” | 9 days ago · airport clean | Amager Strand | Added Mon 7 Sep 07:10Below threshold |
| GM-318 | 3 of last 10 rated trips 2★ or fewer | 2.4 | 2★ · Tue 8 Sep 07:15“Smells of smoke, ashtray not emptied” | 2 days ago · charging cable task | Nørrebro | Added Mon 7 Sep 07:10Below threshold |
| GM-233 | 3 of last 10 rated trips 2★ or fewer | 2.3 | 2★ · Mon 7 Sep 21:05“Dirty seats, crumbs in the back” | 1 day ago · Charge task, Freja Holm | Sydhavn | Added Mon 7 Sep 07:10Below threshold |
Auto
Add a cleaning check in Wunder when a car has or more ratings of 2★ or fewer in its last 10 rated trips.
OPYour call
Logbook
Every run, decision and export, with its receipt. Click a row to see exactly what was read and what was done.
No decisions yet.
What can I help with?
Open a shift, find the cars nobody has seen, or place tonight's pre-books.
Integrations
W
WunderTasks, vehicles & states
ConnectedT
Microsoft TeamsRunners' channel
Connectedm
monday.comInspection & workshop list
Connected★
Member ratingsCleanliness per trip
ConnectedPre-book siteNo API needed
Browser-drivenC
Carvaloo & traffic techDamage detection
Connected